Employee Benefits 2021: How Companies are Changing Goals, Motivations and Measures of Success


2020 is a year none of us will soon forget. The world of employee benefits has changed dramatically, and benefits teams are being asked to do even more in 2021.

The COVID-19 pandemic continues to drive benefits strategy, with vaccines now taking center stage. Delayed care, mental health challenges, and virtual care are all spurring change in 2021, and benefits leaders must balance these employee needs with rising costs. They are facing big organizational goals, and the responsibility is falling on their shoulders to find solutions.

As a benefits leader, you know that data is important in designing and managing effective programs, and that data-driven insights are necessary to prove the value and success of those programs to your C-suite. Most large organizations partner with consultants and brokers to provide them with solutions to their challenges. However, accessing the right data is easier said than done. It can feel like an uphill battle to get insights that are fast, accurate, and give you a holistic view.

New research from Artemis Health shows that benefits leaders are rising to meet these challenges. In this webinar, you’ll join a panel of experts and hear them discuss how your peers are shifting gears to focus on the health, well-being, and productivity of their workforces.

In this webinar, you will learn:

  • What employers are doing to stay "ahead of the curve" in their benefits offerings
  • How benefit strategies have shifted as a result of the pandemic
  • The alignment between HR leaders and their larger organizations
  • How benefits teams are measured at enterprise companies
  • What resources benefits leaders are using to make important benefits decisions
  • How benefits leaders are using data to improve employee health and well-being

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Access: | On-Demand Event Code: WEBINAR-20210217-PLAYBACK

Recorded Event

Please note: Prices are subject to change without notice. All sales are nonrefundable. Access to the live event is limited to the first 1000 participants, so be sure to log on up to 15 minutes prior to the event start time. The live event includes access to playback. Playback and the on-demand webinar are available two business days following the live event, and you can access them for 90 days. If you order the on-demand webinar after the live event, your 90-day access begins the day of order.

HRCI credits will only be granted for attending the live webinar event. On-demand webinars do not qualify for HRCI credit. You may receive a certificate of completion for watching an on-demand webinar. Please contact Customer Experience Team at 877-951-9191 (United States and Canada) or +1 480-951-9191 (other countries) or email customerrelations@worldatwork.org to request this certificate. You'll receive it in two to four weeks via email.


Haley Eckels

Content Director | Artemis Health

Haley Eckels is the Director of Content at Artemis Health, where she oversees industry research, thought leadership, and content outreach efforts for both self-insured employers and benefits advisors. She’s worked closely with Fortune 500 companies to produce case studies detailing their efforts to improve employee health, well-being, and engagement. She has worked in the employee benefits industry for four years, and has found there’s something new to learn every single day.

Betsy Nota-Kirby

Vice President, National Health Management Consulting Planning, Analytics and Total Health | Marsh & McLennan Agency LLC

Betsy Nota-Kirby is responsible for leading a team of health management consultants in collaboration with the Chief Medical Officer and VP of National Clinical Management Consulting to design and execute a nationally integrated, comprehensive well-being strategy for middle market clients. Betsy joined MMA in 2018 and is based in Fort Lauderdale Florida.

Kelly A. Blue

Principal | Mercer

Kelly is a Principal in Mercer’s Health business and a member of the Data, Technology, and Analytics (DTA) team.  Kelly employs data to derive insights and surface stories, providing employers with actionable recommendations to accomplish specific strategies.  In recent years, her focus has included persona development for use in program design, targeted communications, and measuring outcomes.  Kelly has provided analytics to more than a dozen Fortune 100 employers and has consulted to countless other organizations across a variety of industries.  While her responsibilities for Mercer are national, Kelly is based in Indianapolis and brings more than 20 years of consulting experience to her role.

Emily Munroe

Senior Benefits Manager | Wayfair

In her current role, Emily oversees Benefits for Wayfair. She and her team focus on creating an engaging experience for their unique employee population. Emily received her BA in Economics from Boston College. She started her professional career in banking and finance and after 7 years, she made a career change to HR. She began in HR working for growth- and expansion-stage biotech and pharmaceutical companies in Compensation, Benefits, and HRIS. She has also worked in global Benefits roles for a consulting firm and now tech/retail.

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