The Evolving Role of HR in the Workplace


Employers are being pushed to rethink just about every aspect of the workforce as we know it today. 2020 is forcing change across every aspect of organizations including location, work hours, physical safety, processes and technology. HR professionals are at the front lines of employers’ responses to the COVID-19 pandemic and racial injustice. The demands are constantly changing but at the heart of this is the lifeblood of every company—employees.

The employee experience is changing, and HR professionals play critical roles in developing, evolving and supporting these experiences. Our companies are counting on us to listen, anticipate needs and retain employees. Are you ready to meet the demands of a constantly changing workforce and environment? Join us as we explore how companies can prepare for the future of work by evolving, listening, adapting and leading with empathy to meet the needs of the new employee experience.

In this webinar, you will learn:

  • Why an evolving work environment will require HR to pivot skill sets to better support the employee experience.
  • How to listen to, assess and respond to the needs of your workforce.
  • How to support employees and create a positive employee experience.

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Access: 90-Day Access | On-Demand Event Code: WEBINAR-20201022-PLAYBACK

Recorded Event

Please note: Prices are subject to change without notice. All sales are nonrefundable. Access to the live event is limited to the first 1000 participants, so be sure to log on up to 15 minutes prior to the event start time. The live event includes access to playback. Playback and the on-demand webinar are available two business days following the live event, and you can access them for 90 days. If you order the on-demand webinar after the live event, your 90-day access begins the day of order.

HRCI credits will only be granted for attending the live webinar event. On-demand webinars do not qualify for HRCI credit. You may receive a certificate of completion for watching an on-demand webinar. Please contact Customer Experience Team at 877-951-9191 (United States and Canada) or +1 480-951-9191 (other countries) or email to request this certificate. You'll receive it in two to four weeks via email.


Theresa Harkins-Schulz

Senior Vice President of Customer Experience | Inspirus

A visionary in human resource leadership, Theresa Harkins is a chartered professional and influencer in the recognition industry. Theresa’s passion for leading people and developing solutions to drive employee engagement has positively affected Fortune 500 organizations through her innovation in the deployment of global employee recognition strategies.

Theresa currently serves as senior vice president of customer experience at Inspirus where she consults with clients to design and create employee engagement strategies that align with their organizations’ cultural goals and needs.

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