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Learning Methods
Classroom
A traditional classroom couples on-site learning with the added value of face-to-face interaction with instructors and peers. With courses and exams scheduled worldwide, you will be sure to find a class near you.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire classroom event
Interaction with peers/professionals via face-to-face
Components (May Include)
Onsite
On-site instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available two weeks prior to the course start date; printed course materials ship directly to the event location
Duration
One + Days
Varies by course ranging from one to multiple days
Technical Needs
Specific requirements are clearly noted on the course page
Virtual Classroom
Ideal for those who appreciate live education instruction, but looking to save on travel. A virtual classroom affords you many of the same learning benefits as traditional–all from the convenience of your office.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire virtual classroom event
Interaction with peers/professionals via online environment
Components (May Include)
Live online instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available up to one week prior to the course start date. Recorded playback and supplemental materials available up to seven days after the live event.
Duration
Varies by course ranging from one to multiple sessions
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
Phone line access
E-Learning
A self-paced, online learning experience that allows you to study any time of day. Course material is pre-recorded by an instructor and you have the flexibility to view content modules as desired.
Interaction
Independent Learning
Components (May Include)
Pre-Recorded
Pre-recorded course modules
Supplemental learning elements such as: audio/video files, online quizzes
E-course materials start on the day of purchase
Optional purchased print material ships within 7 business days
Duration
120 Days - Anytime
120-day access starts on the day of purchase
Direct access to all components
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
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E-Reward
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Paul Thompson
Phone: 1 44 01614322584
Contact by Email | Website
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CULTURE CACHE |

Fueling a Culture of Innovative Thinking


I have always believed high trust and high performance at a workplace come only when our work environment is enriched by a more powerful organizational culture. Great workplaces not only help innovation thrive, but they bring ideas to life and also ensure that people can easily collaborate across the business and the world.

I have seen my team perform better when it comes to employee retention, customer service and agility. This is why I see a clear correlation between high-trust cultures, profitability and growth. All of these go hand in hand.

Practicing What We Preach

Organizational culture at Westhaven Inc. is quite effective when it comes to helping the workforce flex, pivot and react quickly to address utility issues affecting families. My team readily engages with business goals and constantly seeks innovative solutions with a strong sense of purpose, rather than just sticking to a set of predefined tasks. All of this is important in a fast-changing business landscape. I have a vision for a bigger and better future. My motto is no one works for me, but everyone works with me. We work together and we work as a family. I emphasize respecting every team member at Westhaven. I believe in effectively and consistently expressing appreciation to my team and valuing each one of them for what they do. We follow a small tradition of celebration before we kick-start the first meeting of the week. When they feel appreciated and valued, it affirms the commitment they’ve made to their work and incentivizes them to continue contributing and excelling.

These are some simple and universal elements that help me bond with my team members and this makes our relationship much stronger. It brings good things: My team brings their best to their jobs, thinking about new and better products and processes in their spare time, and going out of their way to serve their customers well, with a smile on their face.

The Perfect Reciped9_Q120

Our perfect recipe to a great organizational culture has three major ingredients: 

  • Creative freedom: To foster creativity, our team members are given complete freedom to explore out-of-the-box ideas. Failing to do this may cause them to feel like they can only contribute within the confines of their job descriptions. But boxing individuals into distinct roles diminishes the potential for creativity.
  • A willingness to change: Our employees are the backbone of our organization and we are always willing to change internal practices to better support them. Therefore, we consistently assess our internal practices to find new ways to improve.
  • Providing purpose: We cannot expect to progress effectively by only looking at culture as an afterthought. Therefore, we try to hire like-minded people who support the idea of wanting to make a positive impact in their society. We go out of our way to maintain employee happiness and we try to communicate to each individual the direct role they play in organizational success.

Leadership

At Westhaven, we believe that leadership cultivates the foundation of culture. It empowers the team members to achieve the organization’s mission and helps realize how vital each of their contributions are to further those goals. Each and every leader at Westhaven has a responsibility to demonstrate the beliefs of the organization and reinforce behaviors that reflect our values. We all abide by the motto “Be the change you want to see.” Our behavior at work, our style of communicating with others and how we handle wins and setbacks affect the organization’s culture. If we truly want to reflect values, we must demonstrate those values in our actions.

Work Environment

Work environment at Westhaven is all about our team members looking forward to coming to work, enjoying the challenges, their co-workers and the atmosphere. They have a sense of pride in what they do each and every day.

While the work may be challenging at times, the culture at Westhaven unites us as a team to help our customers become energy-efficient, which ultimately sustains employee enthusiasm.

Happy employees mean more productivity and more productivity means our business is working faster. And when it works faster, it gets a leg up on the competition. The mantra that we believe is to create a culture that is immersed in innovation and this is the only foolproof way to safeguard against irrelevance. 

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Brett JoergerBrett Joerger is founder and CEO of Westhaven Inc.