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Learning Methods
Classroom
A traditional classroom couples on-site learning with the added value of face-to-face interaction with instructors and peers. With courses and exams scheduled worldwide, you will be sure to find a class near you.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire classroom event
Interaction with peers/professionals via face-to-face
Components (May Include)
Onsite
On-site instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available two weeks prior to the course start date; printed course materials ship directly to the event location
Duration
One + Days
Varies by course ranging from one to multiple days
Technical Needs
Specific requirements are clearly noted on the course page
Virtual Classroom
Ideal for those who appreciate live education instruction, but looking to save on travel. A virtual classroom affords you many of the same learning benefits as traditional–all from the convenience of your office.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire virtual classroom event
Interaction with peers/professionals via online environment
Components (May Include)
Live online instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available up to one week prior to the course start date. Recorded playback and supplemental materials available up to seven days after the live event.
Duration
Varies by course ranging from one to multiple sessions
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
Phone line access
E-Learning
A self-paced, online learning experience that allows you to study any time of day. Course material is pre-recorded by an instructor and you have the flexibility to view content modules as desired.
Interaction
Independent Learning
Components (May Include)
Pre-Recorded
Pre-recorded course modules
Supplemental learning elements such as: audio/video files, online quizzes
E-course materials start on the day of purchase
Optional purchased print material ships within 7 business days
Duration
120 Days - Anytime
120-day access starts on the day of purchase
Direct access to all components
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
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Contact Sponsor
E-Reward
Online
Paul Thompson
Phone: 1 44 01614322584
Contact by Email | Website
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NOVEL IDEAS |

Looking to Lead? Up Your Communication Game


d8_Q120The workforce is changing. Our organizations are more global, more employees work remotely and our co-workers span multiple distinct generations. To be the type of leader who inspires an organization to succeed, you need to push your communication boundaries to effectively communicate with the evolving workforce.

These changing dynamics create new challenges for leaders trying to remain connected to people in the business and help connect employees with the organization and each other. With a more mobile and remote workforce, leaders must utilize new tools and methods to reach their people where they are — and in a way that they are used to receiving information. Leaders can no longer rely on the traditional face-to-face Monday morning meeting, so new technologies and strategies must now be used.

Changing the Channel

Leaders today reach their people through traditional channels, including email and text messaging, but they also have newer messaging applications such as Slack and other employee communication and engagement platforms. Incorporating social media platforms into a communication strategy enables leaders to be more human, authentic and approachable with their people. Whatever the tool is, the objective is to reach your people where they are and to allow them to connect with the business and you as a leader.

Once leaders have sorted out how to find and connect with their people, they then need to decide what to communicate. Employees are interested in what their leaders are thinking and what they have to say. It may seem intuitive that people are eager to hear about decisions, but they are also interested in the related thought process. In fact, research from Reward Gateway found that organizations with high employee net promoter scores (eNPS) have a workforce where more than 80% of employees agree that their employer is transparent about how the organization plans to achieve its mission.

For important matters that require leadership discussion — such as strategic and organizational matters — personal companywide announcements on multiple communication platforms can be an effective way to maximize reach and engagement. To showcase less mission-critical events, established social media platforms like Facebook and Instagram can also be helpful. Finally, sharing photos and videos also allows employees to see the work being done (and fun being had) by their colleagues, while creating opportunities for global recognition, which can enhance culture.

Giving It the Human Touch

Leaders can also establish a regular dialogue with their people by incorporating routine blogs aimed at highlighting major events and observations, recognizing individuals or groups, announcing or promoting upcoming events and initiatives that they wish to prioritize, and occasionally sharing musings or personal reflections on the business, strategy or culture. Personal videos can also help make a connection with employees. 

Blogs and other regular communications allow leaders to use their personal platforms to set the agenda for the business, focus their people on mission-critical items, strategically recognize individuals or groups — all while presenting themselves in such a way as to make them a little more accessible, human and credible.

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Doug ButlerDoug Butler is CEO of Reward Gateway.