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Navigating Employees’ Serious Medical Needs

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Providing programs for employees that promote wellbeing are a powerful tool to reinforce a culture of health. But what happens when employees develop serious or complex health issues? It’s hard to get them the care they deserve, and it’s expensive.

In this session, you’ll learn:

  • How to help employees get back to being well once a serious medical need arises.
  • How other organizations are contracting directly with the nation's top hospitals and physicians to care for employees and their covered dependents.
  • Ways you can move your organization toward better care for employees and their covered dependents that will get them back to their lives.

The session includes a case study about how one organization with employees structured a benefit set that provided the right care, saved money and got employees back to their lives. . After this presentation, you will have the tools you need to manage your organization’s health care costs while giving your employees and their covered dependents exactly the care they need.


Cheryl Nienhuis | Director of the Mayo Clinic Complex Care Program

Cheryl Nienhuis joined Mayo Clinic in 2007 with a vision to meet the needs of Mayo Clinic employees so they can focus on the needs of the patient. Her role as a benefits leader expanded beyond Mayo employees to work with employers to provide high-quality health care while managing their costs. Before joining the Mayo Complex Care Program team, Cheryl led a team of talented individuals who provided strategic marketing, communications and content management support in an effort to meet HR’s business objectives and increase the overall value and presence HR brings to Mayo Clinic and those they serve.

Cheryl holds a Master of Business Administration in Marketing and Health Care Management from Dallas Baptist University. She also maintains her Professional in Human Resources (PHR) and her Certified Employee Benefits Specialist (CEBS) certifications to stay current on HR trends.


Please note: Be sure to log on up to 15 minutes prior to the live event start time. If you registered for and miss the live event, it will be available on-demand 30 days after the event date. The on-demand will also be available for purchase 30 days after the event date for those that did not register for the live event.

Please note: Prices are subject to change without notice. All sales are nonrefundable. Playback and the on-demand recorded session will be available 30 days following the live event, and you can access the session for 90 days. Your 90-day access begins the day of order.

Member Free

Non-Member $149

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