People management skills have a profound influence on employee engagement, performance, and retention. However, most people managers receive little or no training in people management. Not surprisingly, recent surveys from a variety of professional sources have catalogued the lost productivity and worker stress resulting from poorly trained managers.
While there are many theories of managerial effectiveness, none of them are based on the employee voice and what they want most from their immediate manager. However, after a decade-long investigation involving more than 80,000 survey participants from 27 countries, Dr. Jack Wiley has uncovered the attributes that employees are looking for in their manager.
Join Dr. Jack Wiley, chief scientific officer at Engage2Excel, and author of The Employee-Centric Manager, as he talks about his research and reveals eight attributes that every manager can apply to effectively lead people in the modern workplace, create engaged teams, and ultimately foster a great career experience.
In this webinar, you will learn:
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Dr. Jack Wiley is the president & CEO of Jack Wiley Consulting, LLC, and Employee Centricity LLC. In addition to his business ventures, he’s the chief scientific officer at Engage2Excel where he educates top leadership teams on how their employees currently view their organizational leadership and employee experience, and the actions leaders must take to build higher performing organizations.
As an author, Dr. Wiley’s latest release (2021), “The Employee Centric Manager: 8 Keys to People Management Effectiveness,” is described as the definitive handbook for managing people in the modern workforce. His previous book “RESPECT: Delivering Results by Giving Employees What They Really Want,” is based on compelling evidence that when organizations satisfy seven core employee "wants" they are rewarded with stronger employee engagement, higher customer satisfaction and superior financial results.
In 2014, Dr. Wiley was awarded SIOP’s (Society of Industrial-Organizational Psychology) prestigious Professional Practice award, a lifetime achievement award for outstanding contributions to the practice of industrial-organizational psychology. In addition to being elected to Fellow status in SIOP, he is also a Fellow of the American Psychological Association and the Association for Psychological Science.