Close
Learning Methods
Classroom
A traditional classroom couples on-site learning with the added value of face-to-face interaction with instructors and peers. With courses and exams scheduled worldwide, you will be sure to find a class near you.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire classroom event
Interaction with peers/professionals via face-to-face
Components (May Include)
Onsite
On-site instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available two weeks prior to the course start date; printed course materials ship directly to the event location
Duration
One + Days
Varies by course ranging from one to multiple days
Technical Needs
Specific requirements are clearly noted on the course page
Virtual Classroom
Ideal for those who appreciate live education instruction, but looking to save on travel. A virtual classroom affords you many of the same learning benefits as traditional–all from the convenience of your office.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire virtual classroom event
Interaction with peers/professionals via online environment
Components (May Include)
Live online instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available up to one week prior to the course start date. Recorded playback and supplemental materials available up to seven days after the live event.
Duration
Varies by course ranging from one to multiple sessions
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
Phone line access
E-Learning
A self-paced, online learning experience that allows you to study any time of day. Course material is pre-recorded by an instructor and you have the flexibility to view content modules as desired.
Interaction
Independent Learning
Components (May Include)
Pre-Recorded
Pre-recorded course modules
Supplemental learning elements such as: audio/video files, online quizzes
E-course materials start on the day of purchase
Optional purchased print material ships within 7 business days
Duration
120 Days - Anytime
120-day access starts on the day of purchase
Direct access to all components
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
Close
Contact Sponsor
E-Reward
Online
Paul Thompson
Phone: 1 44 01614322584
Contact by Email | Website
Close
Sorry, you can't add this item to the cart.
You have reached the maximum allowed quantity for purchase in your cart or the item isn't available anymore.
Product successfully added to your cart!
Price
View your cart
Continue shopping
Please note our website will be down this Friday, November 5 from 9pm ET – 11pm ET for routine maintenance. We apologize for any inconvenience.
WORKSPAN
WORKSPAN DAILY |

How to Help Employees Curb Unemployment Benefits Fraud


courtneyk / iStock

Pandemic-centric unemployment benefits have led to a dramatic increase in fraudulent unemployment insurance claims.

While this was already an issue before the pandemic, unemployment benefits fraud jumped nearly 3,000% in 2020. The Federal Trade Commission (FTC) collected and tracked more than 436,000 reports associated with COVID-19 between January 2020 and April 7, 2021, in which consumers reported $399 million in fraud losses.   

The majority of fraudulent claims began in April of 2020 when the U.S. Department of Labor (DOL) issued an updated Pandemic Unemployment Assistance (PUA). PUA allowed many people who were previously unable to apply for unemployment benefits to apply. This was accomplished by allowing different forms of paperwork to prove there was cause for unemployment benefits, including self-certification of salary for people who did not receive traditional paystubs (such as contract workers or gig workers). While PUA allowed people who receive non-traditional payment to receive unemployment benefits, it also opened the door to fraudulent activity, as the PUA program had fewer requirements to establish a work and income history.


With unemployment insurance fraud on the rise, it’s hard to know exactly what can be done to help prevent identity theft and save employees from the stress that comes with it. How can employers best assist their employees in combating unemployment insurance fraud?

“Employers must promptly respond to and carefully scrutinize information requests for unemployment benefits, as most states require approval,” said Elliot Dinkin, president and CEO of Cowden Associates, a business management consultant headquartered in Pittsburgh. “In addition, new hire details should also be completed in a timely manner. “We also suggest that employers openly communicate information about fraud and how employees can monitor these matters and even offer identify protection referrals for anti-theft. With remote working, (employers should) implore employees to add additional cybersecurity.”

Awareness is also a crucial part in combating fraud, Dinkin noted. Being aware of the potential risks and signs of fraud means that employees can actively look for fraudulent activity instead of being completely blindsided by fraudulent claims.

“Employees should monitor their credit activity to see if any cards or accounts have been opened or credit checks requested in their names,” said Dinkin.

Veronica Bach, human resources manager and benefits specialist at WorldatWork, said the best way for employers to help prevent fraud is to offer identity theft resources as a part of their benefits package and to ensure that employees are educated and informed about these protective resources.

“I would recommend employers offer a voluntary benefit to staff for identity theft,” Bach said. “Its no cost to the employer, 100% employee paid, but they get better rates than going it alone. WorldatWork for example, uses IDShield with LegalShield. They are flexible on enrollment, so if an issue arises, coverage can be implemented immediately. In addition, they should notify their employee immediately so they can take action.”

By offering these programs, employees now have an outside team of specialists who will be able to assist in combating identity theft. This means the employee will be able to immediately consult professionals who help in identity recovery efforts.

“Ideally, I would advise employees enroll in some form of identity theft protection for themselves and their dependents,” Bach said. “Its much easier to sort out if its already in place. In addition, it typically offers insurance for losses and is detected before too much damage can be done. However, if they have no coverage, all is not lost as you can typically sign up for ID theft protection pretty quickly and a team of people can assist in restoring your identity.”

Ultimately, there is no 100% effective way to completely safeguard against unemployment fraud. As long as there are benefits available to those in hard times, there will always be those willing to exploit the system and others to receive benefits. However, employers can help curb the success of fraudulent claims by being proactive in reviewing and reporting claims, making sure there are programs available to protect employee’s identities and making sure employees are aware of these programs.

“We educate staff while offering solutions to be proactive,” Bach said. “For example, we provide regular reminders that through their employer, they can opt into ID theft protection at a discounted rate. However, I have found its most often reactive. Folks sign up because they or someone close to them had ID theft in the past. If they didnt, they think it cant happen to them and then it does."

About the Author

Kayley Ocker is a writing and editing intern for WorldatWork.


About WorldatWork

WorldatWork is a professional nonprofit association that sets the agenda and standard of excellence in the field of Total Rewards. Our membership, signature certifications, data, content, and conferences are designed to advance our members’ leadership, and to help them influence great outcomes for their own organizations.

About Membership

Membership provides access to practical resources, research, emerging trends, a professional network, and career-building education and certification. Learn more and join today.