HR Technology Trends in the Era of COVID-19


COVID-19 undoubtedly transformed the way we worked in 2020. And, as we move into a new year, the effects of the pandemic continue to impact daily decisions human resources professionals must make to effectively guide their teams through murky waters.

When managing through times of change, leaders often turn to technology to help transition to, improve upon, or completely execute new strategies. For example, a recent study performed by benefitexpress showed that 74% of HR teams at enterprise-level organizations plan to evaluate their benefits technology in 2021 in order to keep up with the changing demands COVID-19 has placed on their employee’s benefits needs.

But it’s not just COVID-19 that is impacting decisions around HR technology purchases and implementation. Topics like GDPR, big tech, and AI/machine learning are gaining momentum and influencing the ways in which HR professionals must do their job.

Register for our webinar to hear from foremost industry experts Anne Burkett and Brad Mandacina on the key trends that will impact HR technology in 2021. Their discussion will help you prioritize technology evaluations, allowing you to meet the demands of your workforce not only today, but well into the future.

Key takeaways include:

  • Exploration of how the employee experience will give way to the family experience as a result of COVID-19.
  • Ways “big tech” and new regulations are impacting HR data and analytics.
  • Why it is time to stop tire-kicking and start integrating artificial intelligence and machine learning into HR practices.

Register today for this one-hour session, complete with live Q&A opportunities.

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Access: | On-Demand Event Code: WEBINAR-20210128-PLAYBACK

Recorded Event

Please note: Prices are subject to change without notice. All sales are nonrefundable. Access to the live event is limited to the first 1000 participants, so be sure to log on up to 15 minutes prior to the event start time. The live event includes access to playback. Playback and the on-demand webinar are available two business days following the live event, and you can access them for 90 days. If you order the on-demand webinar after the live event, your 90-day access begins the day of order.

HRCI credits will only be granted for attending the live webinar event. On-demand webinars do not qualify for HRCI credit. You may receive a certificate of completion for watching an on-demand webinar. Please contact Customer Experience Team at 877-951-9191 (United States and Canada) or +1 480-951-9191 (other countries) or email to request this certificate. You'll receive it in two to four weeks via email.


Anne Burkett

National Practice Leader, HR Technology | USI Insurance

Anne oversees USI’s HR Technology team as part of the employee benefits practice. In her role, Anne develops tools and resources to assist clients in their search and selection of HR technology to support business needs spanning human resources, payroll, system integrations and more.

Brad Mandacina

Vice President, Director | Lockton Companies

Brad is accountable for Lockton’s HR Tech Practice. The team helps hundreds of employers per year evaluate and implement the technology they use to run their businesses. He is a keynote speaker, contributes to various publications, and named a top benefit technology innovator.

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