- Cancellation. All cancellation/transfer requests must be submitted via e-mail.
- Payment. Prepayment is required on all orders. WorldatWork accepts payment in U.S. dollars by check, or credit card (Discover [U.S.], American Express, MasterCard or Visa, wire transfer). Make checks payable to WorldatWork.
- Taxes. All products are subject to state and local tax as applicable.
- Account Credit. Credit on the account is valid for two years unless stipulated otherwise in a separate agreement. Credits not used within two years are deemed to be a contribution to ongoing WorldatWork research and related programs that support the profession.
- Variability. Information, registration, policies, prices, and fees are subject to change without notice.
Cancellation
- All cancellation/transfer requests must be submitted via e-mail.
Non-refundable items
The following products are nonrefundable:
- Hardcopy books
- Download books
- Printed course materials
- Subscription-based products (e.g., WorldatWork Salary Budget Survey)
Classroom and Virtual Classroom
- Please refer to the table below on cancellation eligibility. Course fees become nonrefundable and nontransferable once you access the course online portal.
| Cancellation Email Receipt | Cancellation Eligibility |
|---|---|
|
More than 30 calendar days before the course start date. |
Receive a full refund, account credit, or transfer to another course or learner. |
|
15-30 calendar days before the course start date. |
Receive account credit or transfer to another course or learner. |
|
14 or fewer calendar days before the course start date. |
Fees are not refundable or transferrable. |
E-learning
- Course fees become nonrefundable and nontransferable 30 days after purchase or once you access the course online portal.
Immersion Programs
- This policy applies to the Executive Compensation Immersion Program, Compensation Immersion Program, and Global Compensation Immersion Program
- Please refer to the table below on cancellation eligibility. Course fees become nonrefundable and nontransferable once you access the course online portal.
| Cancellation Email Receipt | Cancellation Eligibility |
|---|---|
|
More than 30 calendar days before the course start date. |
Receive a full refund, account credit, or transfer to another course or learner. |
|
15-30 calendar days before the course start date. |
Receive account credit or transfer to another course or learner. |
|
14 or fewer calendar days before the course start date. |
Fees are not refundable or transferrable. |
Exams
- Exam fees become nonrefundable and nontransferable 30 days after purchase.
- Individual membership fees are nonrefundable after purchase.
- Please see full membership policies on the Membership Policies page.
- Cancelation policy may vary by event. Please refer to the individual event registration page for the specific cancelation policy details.
