Performance Management is Killing Performance: Here's the Fix
On Demand until December 31, 2025

It’s not 1976. Why are we still managing performance like it still is? Despite globalization and profound shifts in workforce expectations (just ask your parents or grandparents about work “back then”), 70% of global organizations still manage performance with techniques pioneered in the last century. Why are they so stuck? And why, despite the “pay for performance” rewards mantra, is there rarely a strong connection between pay incentives and differentiated performance?

Join PeopleFirm CEO and author of “How Performance Management is Killing Performance,” Tamra Chandler, as she shares how to rethink and redesign your approach to performance management. Attendees will be given a roadmap for a performance management program optimized for today's increasingly connected, customizable and Millennial-driven business world.


  • Gain context and a clear understanding of the case against traditional performance management.
  • Learn the top reasons the area of rewards/compensation is often the biggest barrier to rebooting performance management.
  • Have an understanding of the “Pay for Capabilities, Reward for Contribution” model to drive performance and discuss its application in various settings.
  • Get tips and tricks to build support from their team and leaders.

Originally recorded on December 5, 2018.

Terms & Conditions

  • Registration for this event is subject to WorldatWork’s Privacy Policy.
  • Please note, by registering for this event, you will be agreeing to WorldatWork sharing your registration information with sponsors of this event.
  • To learn how to opt-out of sharing your information with this event’s sponsors, please go to WorldatWork’s Privacy Policy.
  • Prices are subject to change without notice. All sales are nonrefundable. Access to the live event is limited to the first 1000 participants, so be sure to log on up to 15 minutes prior to the event start time. The live event includes access to playback. Playback and the on-demand webinar are available two business days following the live event, and you can access them for 90 days. If you order the on-demand webinar after the live event, your 90-day access begins the day of order.
  • HRCI credits will only be granted for attending the live webinar event. On-demand webinars do not qualify for HRCI credit. You may receive a certificate of completion for watching an on-demand webinar. Please contact Customer Experience Team at 877-951-9191 (United States and Canada) or +1 480-951-9191 (Outside US) or email to request this certificate. You'll receive it in two to four weeks via email.
M. Tamra Chandler
Partner/Principal at EY, Author, Speaker

M. Tamra Chandler is a nationally recognized thought leader, author, and speaker known for developing new and effective ways for people and their organizations to perform at their peak. In 2016, she wrote the acclaimed book, How Performance Management is Killing Performance – and What to Do About It. Her second book, Feedback (and Other Dirty Words): Why We Fear It, How to Fix It, was published in June 2019.

Tamra brings more than thirty years of experience in strategically partnering with organizations across industries on varied and complex business transformation projects to her role as an EY Americas People Advisory Services leader. Her down-to-earth style and results-driven approach emphasize the human element of organizations while maintaining an unwavering focus on the larger picture. Consulting Magazine recognized her impact by naming her one of the country’s “Top 25 Consultants” in both 2007 and 2014.

In 2009, Tamra founded PeopleFirm LLC, one of Forbes Magazine’s “America’s Best Management Consulting Firms” each year from 2016 to 2019 and one of Washington’s largest women-owned businesses. Under her leadership, PeopleFirm was one of the largest women-owned firms in Washington and a go-to partner for more than 125 clients, including Bonneville Power, Nordstrom, Columbia Sportswear, Nike, WorldPay, ChristianaCare, and the Bill & Melinda Gates Foundation. 

Before founding PeopleFirm, Tamra was Managing Partner for Arthur Andersen’s Business Consulting practice in the Pacific Northwest, and executive in charge of People and Solutions at Hitachi Consulting. Tamra earned a Bachelor of Science degree in Electrical Engineering from Montana State University and holds an MBA from the University of Washington.

Be the First To Know

Get the latest news and insights in our weekly e-newsletter — featuring our most up-to-date Workspan Daily articles — delivered straight to your inbox from WorldatWork's experienced publications team.