Perhaps more than any other area of Human Resources, effective benefit program delivery relies on a network of outsourced partners who are engaged to support needs in areas like program design, contract negotiation, service delivery, analytics and compliance. Selecting the right partner (or combination of partners) that are equipped to deliver on your organization’s specific needs is a critical decision that will impact the expense, service outcomes, and engagement within your programs. This course will help you set your organization’s objectives in outsourcing arrangements, conduct a request for proposal and selection process, and navigate transition and conversation considerations. You will learn management techniques to help build a cost-effective and productive working relationship with vendor partners that ultimately brings great value to your employees and organization and delivers exceptional benefits plan performance and elevated employee appreciation for the plans you offer.
Making the Decision to Outsource an Employee Benefit
Request for Proposal (RFP) and Selecting a Benefits Service Partner
Plan Design Process for Group Insurance Benefits
Negotiating and Finalizing the Service Provider Contract for Group Insurance Benefit Plan
Implementation and Transition to a New Service Partner
Managing the Service Provider Relationship
Completion of the Contract Term
Please consider a different learning method or contact our Customer Experience Team to learn about other classes and schedules.
877-951-9191 (United States and Canada)
+1 480-951-9191 (other countries)
Monday-Friday: 8:00 a.m. - 7:00 p.m. EST
Email our Customer Experience Team: firstname.lastname@example.org
Who Should Register
This course is designed for middle to senior-level benefits and HR professionals responsible for selecting, contracting and managing outside service partner and consultant relationships.
How to Register
Register Online (above)
Call 877-951-9191 (United States and Canada) or +1480-951-9191 (other countries) for Customer Experience Team.