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On-site instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available two weeks prior to the course start date; printed course materials ship directly to the event location
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Ideal for those who appreciate live education instruction, but looking to save on travel. A virtual classroom affords you many of the same learning benefits as traditional–all from the convenience of your office.
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E-course materials available up to one week prior to the course start date. Recorded playback and supplemental materials available up to seven days after the live event.
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Varies by course ranging from one to multiple sessions
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Adobe Flash Player
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A self-paced, online learning experience that allows you to study any time of day. Course material is pre-recorded by an instructor and you have the flexibility to view content modules as desired.
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E-course materials start on the day of purchase
Optional purchased print material ships within 7 business days
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120 Days - Anytime
120-day access starts on the day of purchase
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Computer with sound capability and high-speed internet access
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Course

Benefits Outsourcing: Selecting, Contracting and Managing Service Partners (B12)

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Learn How to Outsource HR Functions from Start to Finish

Benefits outsourcing is an important component of many human resources programs and understanding the process for it is an important skill for the total rewards professional. This course dives into the details around outsourcing HR services and covers the steps for selecting, contracting and managing benefits service partners within the total rewards environment. The course is interactive and provides you with an opportunity to discuss common issues that arise when considering benefits partners.

Key topics covered include:

  • Understanding the different types of outsourcing.
  • Service partner selection, including examining the needs and situations that drive the selection and evaluation processes.
  • How to work with consultants, brokers and service partners to design a benefits plan.
  • The steps involved in negotiating and finalizing a contract.
  • Tips for terminating and re-bidding when ending a service partner relationship.

This course is designed for middle to senior-level HR and benefits professionals who have responsibility for selecting, contracting and managing benefits partners and consulting relationships.

Specific areas covered include:  

  • Deciding to Outsource
    Learn the basics of benefits outsourcing and the steps involved in building the business case to outsource.

  • Selecting Benefits Service Partners
    Acquire skills in identifying benefits service providers; requesting information and proposals from them; evaluating their proposals; and making, documenting and presenting the final selection decision.

  • Plan Design Process
    Understand the plan design process, including key issues when evaluating benefits plans, plan design and administration costs, design components and actuarial assumptions and presenting key findings.

  • Negotiating and Finalizing the Contract
    Learn about the letter of intent, the negotiation process, basic areas of the contract, appropriate performance measures and the final contract review process.  

  • Implementation and Transition to a New Service Provider
    Gain experience planning the transition, selecting the implementation team, navigating logistical issues, communicating about the transition and managing the relationship as well as the role of HR within the transition process.

  • Managing Service Provider Relationships
    Learn about ensuring an effective partnership, monitoring for accountability, auditing the program, leveraging the relationship and managing changes to the team.

  • Completion of the Contract Term
    Gain skills in terminating a contract, including common considerations, basic options upon contract completion, rebidding, alternatives for streamlining the rebidding process and strategies for a smooth transition.

 

Upon completing this course, you will have acquired critical skills in the area of HR benefits outsourcing from start to finish.

Ready to take your human resources outsourcing knowledge to the next level?

This course is available in a variety of formats, including online and in-person.

Find a class format that works for you and register today.

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Learning Options

Course Schedules
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There are no classes scheduled at this time.

Please consider a different learning method or contact our Customer Experience Team to learn about other classes and schedules.

Phone
877-951-9191 (United States and Canada)
+1 480-951-9191 (other countries)

Monday-Friday: 6:00 a.m. - 4:30 p.m. MST

Email
Email our Customer Experience Team: customerexperience@worldatwork.org

Course Credits & Certifications

RECERTIFICATION
Course: 2.0 credits
Exam: 0.5 credits
CEUs
Course: 1.5 credits
Exam: 0.3 credits
HRCI RECERTIFICATION
16.0 classroom hours
SHRM RECERTIFICATION
16 classroom hours
This exam is required for the following certifications:

Who Should Register

This course is designed for middle to senior-level benefits and HR professionals responsible for selecting, contracting and managing outside service partner and consultant relationships. 

 

How to Register

Register Online (above)

Call 877-951-9191 (United States and Canada) or +1480-951-9191 (other countries) for Customer Experience Team.

Email customerexperience@worldatwork.org.

Fax Registration Form to 866-816-2962 (United States and Canada) or +1 480-483-8352 (other countries).