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Certain TR components such as pay, job security, flexible work arrangements, work environment and relationships all carry more weight for Gen Z, said Karen Gordyan, the senior director and total rewards solution advisor at WTW — but other factors such as being salaried vs. hourly , gender, and marital, partnered or parental status all affect benefit preference as well.

A workplace’s environment is a key factor in employee benefit engagement, said Karen Gordyan, the senior director and total rewards solution advisor at WTW, adding organizations should offer tools and training for managers so they can address employee well-being, and create personalized communications that acknowledge diverse circumstances and needs.