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Join us for the premier total rewards event of the year — WorldatWork’s Total Rewards ’25 conference, happening in Orlando, May 19-21, 2025.

EMPLOYEE EXPERIENCE, TOTAL REWARDS How Company Expansion Prompted a Total TR Makeover For decades after the Chadwick family purchased a clothing shop in Penzance in 1981, the allure of working along the southwest coast of Cornwall in the United Kingdom was a powerful attraction and employee retention tool.

For WorldatWork Members AI Copilots: Improving the HR Experience for Employees , Journal of Total Rewards article;TR Is Key to Successfully Integrating AI and Work , Journal of Total Rewards article;Get the Most Out of Your AI Investment , Journal of Total Rewards article; NEW!

As is the case with other professions that have undergone change, many experts agree that AI’s augmentation and automation capabilities are more likely to replace individual tasks than entire roles, and to create new opportunities and responsibilities for total rewards and HR professionals.

Save Reuse Permission After dipping in 2020 because of the COVID-19 pandemic, total salary increase budgets in the United States beat projections and rose to 3% in 2021.

"We continued to make substantial investments in our total rewards program in wages, health and welfare benefits, and training and development, but what really changed is how we market and brand our total rewards program to raise awareness and increase utilization with our workforce."

According to Mercer’s National Health Survey , for example: ;In 2019, only 71% of employers with 500 or more employees offered an HSA-eligible HDHP, with 31% of employees enrolling at a total average cost $10,870.; ;In 2024, employers offering that type of plan jumped to 84% and those enrolling rose to 37%, while the total cost increased conservatively to $14,018.; “The increase over the last five years shows HSAs have become a ‘standard medical plan offering,’ only behind PPOs [at 90% in 2024],” Domaszewicz said, adding that the 2024 total cost for HSA plans remains significantly lower than PPO plans, at $16,930.

For WorldatWork Members : ;Employee Engagement: Drivers, Measures and Outcomes , Journal of Total Rewards article;The Role of Employee Ownership in Total Rewards Strategy , Journal of Total Rewards article;Measuring Up Mentorship Programs , Workspan Magazine article;Internal Mobility Keeps Employees from Moving On , Workspan Magazine article;Total Rewards Inventory of Programs & Practices , research;Total Rewards Inventory Checklist , tool ; NEW!

Gordon Frost, Mercer’s Global Rewards Solution Leader , Workspan Magazine article;From Perks to Performance: Total Rewards as a Strategic Force , Workspan Magazine article;The Future of the Rewards Profession: Let the Sleeping Beauty Rise , Journal of Total Rewards article;From Broken to Breakthrough: How AI Is Rewiring Performance and Rewards , Journal of Total Rewards article;Total Rewards Leader 2025 Priorities , research;Total Rewards Inventory Checklist , tool; For Everyone Total Rewards Leaders Share 2025 Goals, Priorities in New Study , Workspan Daily article;How Will AI Impact TR’s Roles and Strategies Over the Next 5 Years?

So, the question now becomes, what types of programs can an organization create as part of its total rewards package that will enable employees to develop those types of skills?