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Found 638 results
Workspan Daily
07/28/2023
UPS, Teamsters Avoid Crippling Strike with 5-Year Deal
UPS CEO Carol Tomé said in a statement, “Together we reached a win-win-win agreement on the issues that are important to Teamsters leadership, our employees and to UPS and our customers.”
Workspan Daily Plus+
11/24/2025
The Employee Architect: How to Energize Work with Job Crafting
A customer service agent isn’t just answering complaints; they are the primary brand representative and frontline problem-solver.
Author(s):
Shari Lau
Course
Analyzing and Automating Rewards Data with Excel
Non-Member Course Schedules Filter By Reset Month State Country - View Details @ Unavailable To be placed on the waiting list or inquire about other sessions or products, please contact our Customer
Course
Health and Welfare Plans: Plan Types and Administration
Non-Member Course Schedules Filter By Reset Month State Country - View Details @ Unavailable To be placed on the waiting list or inquire about other sessions or products, please contact our Customer
Course
Essentials of Executive Compensation
Non-Member Course Schedules Filter By Reset Month State Country - View Details @ Unavailable To be placed on the waiting list or inquire about other sessions or products, please contact our Customer
Course
Managing Pay Compression
Non-Member Course Schedules Filter By Reset Month State Country - View Details @ Unavailable To be placed on the waiting list or inquire about other sessions or products, please contact our Customer
Workspan Daily Plus+
12/05/2024
The Power of Job Rotation, Shadowing and Stretch Goals
.; ;A software developer in a product manager role, providing insights into the product lifecycle and customer needs.; ;A retail buyer in a store manager role, providing a better understanding of how customers engage with products and the surrounding environment.; Job Shadowing Job shadowing allows an employee to experience the daily routine of another employee’s job within the organization by following them throughout the day.
Author(s):
Shari Lau
Journal Article
06/11/2021
Branding the Organization: The Role of Rewards Strategy
Potential customers are divided into segments, based on their needs and wants, and the organization decides how to customize its offerings to appeal to those different segments.
Author(s):
Robert J. Greene
Workspan Magazine
08/21/2021
Development at a Distance - Virtual Learning in a Virtual Workplace
For example, PwC’s 2020 Seeing is Believing report predicted that, by 2030, VR and AR would create nearly 23.4 million jobs worldwide (from 824,000 today) and contribute $1.5 trillion (from $46 billion today) to the global economy in training, work meetings or providing better customer service.
Author(s):
Tom Starner
Workspan Daily
02/15/2023
Design Thoughtful Scorecards for ESG Measures in Incentive Plans
Contact our Customer Experience Team for assistance.
Author(s):
Olivia Tay, Rachel Ki
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