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Found 1368 results
Workspan Daily
10/10/2023
Incenting Sales Reps for Customer Success, Service and Satisfaction
World-class organizations regularly review customer service’s role in sales compensation plans and makes decisions periodically about how best to improve overall levels of satisfaction and financial results.; In today’s services economy, buyer experience is a key sales differentiator and a driver to future sales.
Author(s):
Joseph DiMisa
Site Page
Messaging Services for India
Use of Messaging Services for Communication With explicit consent, WorldatWork India may use a messaging service (like WhatsApp) to send customers important updates, reminders, and information about new features, services, or changes relevant to engagement with WorldatWork India.
Workspan Daily
08/18/2025
The Impact of the H.R. 1 Law on the Telehealth Safe Harbor
“Telehealth providers, insurers and third-party administrators may wish to work with their employer and health plan partners to update their services and plan administration to reflect the potential increase in demand for telehealth and remote care services from HDHP participants, who can now access these services with no cost-sharing prior to satisfying the applicable deductible.”
Author(s):
Nu Yang
Journal Article
12/05/2022
Total Rewards for New Ways of Working
To attract and retain quality workers, employers must remake the pillars of total rewards in ways that recognize and reflect the evolving complexity of their workforce.
Author(s):
Monica Martin
Workspan Daily
02/25/2025
IRS Issues Notice on Health Insurance Coverage Statements
Internal Revenue Service (IRS) issued a notice that explains an alternative method for “applicable large employers” (ALEs) to provide health coverage statements under IRS Code Sections 6055 and 6056.
Author(s):
Paul Arnold
Course
Benefits Outsourcing: Select, Contract and Manage Service Partners
This course covers the benefits outsourcing landscape, including program design, contract negotiation, service delivery, analytics and compliance.
Workspan Daily
01/09/2025
Retirement Industry Trends to Watch for in 2025
This growing demand will drive the retirement services industry and plan sponsors to enhance retirement income planning tools and personalize retirement income projections for DC plans and other retirement income pillars.
Author(s):
Tom Starner
Workspan Daily Plus+
05/05/2026
Passing the Test: Is Your Unpaid Intern Actually an Employee?
Each internship provided a learning and networking experience worth its weight in gold, often with minimal benefit to the employer.
Author(s):
Shari Lau
Workspan Daily
01/18/2024
Executive Incentive Comp Program, Revisit Your Performance Framework
Because your organization competes under its unique service and/or product proposition, your performance measurement framework should support your organization’s strategic pillars and stakeholder interests.
Author(s):
Mike Oclaray
Workspan Daily
01/04/2024
Employers Should Consider Long-Term Effects Before Dropping Benefits
Workspan Daily article; After employers scrambled to offer new benefits during the COVID-19 pandemic, the pendulum is swinging in the other direction for some businesses that are now dropping those same benefits.
Author(s):
Rebecca McKinsey
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