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In addition to crime and safety concerns, employees also said customer service suffers when there aren’t enough staff on hand.

.; ;The shift toward customized executive benefit packages.; ;The challenges organizations face in addressing the retirement readiness of senior leaders. ; In an interview with Workspan Daily (WD), Tony Greene, the president of NFP’s executive benefits division, provided a deeper glimpse into the research and shared how organizations and their total rewards professionals can design executive benefit packages to better serve leadership and help strengthen the business.

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We need to learn to lead through division — whether it is caused by a team member, customer or even the department leader.

A 2021 report titled “ Hidden Workers: Untapped Talent ,” produced in partnership with Harvard Business school, made a handful of recommendations to HR departments: stronger familiarization with “skills profiles of hidden workers” (that is, qualified but underemployed or marginalized workers), customized training and partnerships with organizations with expertise in particular groups.

This generates a rich set of data to inform decisions.

The law is set to go into effect next year.

Despite new wrinkles in the talent marketplace, led by artificial intelligence (AI) as both a marketable skill and a new factor in the hiring process, “a lot of people are feeling that 2026 is the year to make the move,” said Robert Hosking, the executive director of Robert Half’s administrative and customer support practice.

Presenters Andrew Sykes Speaker, Professor, CEO Habits at Work Andrew is the founder and CEO of Habits at Work, an experiential sales training company on a mission to make sales the most trustworthy profession on the planet by empowering sellers to practice and embody the mindsets, skills, and habits that build and maintain customer trust.