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Workspan Daily
03/25/2026
Leaders shouldn’t brush aside these types of nuances while trying to
get their workforce on board with AI utilization, said Kevin Tamanini, the vice president of professional services and customer success at leadership consulting firm DDI.
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We also ideate with customers directly on how to improve and extend WaW products.
Workspan Magazine
11/13/2020
We need to learn to lead through division — whether it is caused by a team member, customer or even the department leader.
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Workspan Magazine
02/11/2022
A 2021 report titled “ Hidden Workers: Untapped Talent ,” produced in partnership with Harvard Business school, made a handful of recommendations to HR departments: stronger familiarization with “skills profiles of hidden workers” (that is, qualified but underemployed or marginalized workers), customized training and partnerships with organizations with expertise in particular groups.
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Workspan Daily
08/19/2022
“These associates have the most important jobs in our
company, and we deeply appreciate everything they do to serve our customers to
deliver a best-in-class experience.”
Workspan Daily
02/02/2024
He believes these metrics help ensure a more sustainable future where the company has a clear competitive advantage, a better and more transparent relationship with customers and employees, and a more robust framework to oversee and manage emerging risks.
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Workspan Daily
03/22/2024
Another client (a global customer service organization with retention challenges) was originally prepared to change compensation and benefits.
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Workspan Daily
04/05/2024
Employers in the arts, entertainment, recreation, agencies and consultancies, and retail and customer service sectors also anticipated higher-than-average increases for this year, while employers in the government, health care and social assistance agencies sectors predicted some of the lowest increases, at 4.1%.
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Workspan Daily
03/28/2025
“The ‘e’ always meant equal opportunity to us, not equal outcomes, and we believe this more accurately reflects our ongoing approach to reach the most customers and clients to grow our business, create an inclusive workplace for our employees, and increase access to opportunities,” Jenn Piepszak, the company’s chief operating officer, said in the memo.
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Workspan Daily Plus+
05/13/2025
However, many jobs lend themselves to this assessment method, which includes in-basket exercises (often for leadership positions), role playing (such as a customer service interaction) and case study analysis (as when a project manager must develop a plan to get a fictitious over-budget project back on track).
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