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Workspan Daily
01/16/2026
By analyzing trends across software and technology, business services, retail, hospitality and manufacturing, Employ’s data also found:
;Engagement rates declined from 1.2% in 2024 to 0.8% in 2025, with fewer people clicking through on recruitment marketing emails.;
;Time from application to initial screening interview improved from 8.3 days in 2024 to 7.2 days in 2025.;
;Candidate experience scores remain mixed , averaging 2.9 on a scale of 1 to 5, with business services and hospitality ranked at the higher end, while software and technology came in last.;
;Time to hire slightly went up from 45.7 days in 2024 to 46.2 days in 2025, indicting teams should prioritize where and how they can leverage automation to improve timing.;
;Early retention improved significantly , as first-year turnover fell from 23.7% in 2024 to 12.1% in 2025, suggesting more organizations are getting onboarding right.;
“While it’s too early to know exactly where 2026 will go, the data shows us where hiring
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Journal Article
03/15/2023
;The persistent presence of individually available financial services in the second position of our retirement trust question (and the modest bounce-back from 2020) may speak to the increasing sophistication of financial products and technology, which purport to deliver more transparent and lower-risk investment opportunities to novices in a user-friendly way.
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Workspan Daily
02/23/2024
It was difficult to synchronize the work of all staff during the project, which included customer service, technical and sales support, Magyar Telekom told Bloomberg in an email.
Workspan Daily
03/29/2024
Part-time, entry level and back-office jobs such as customer service are most at risk, but higher-paying work will increasingly be affected.
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Workspan Magazine
02/01/2021
The public wants a wide range of services from public sector organizations, provided reliably and at a high-quality level.
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Workspan Magazine
05/13/2021
Cynthia Campbell, chief experience officer at BALANCE, a not-for-profit financial counseling and education service, and a partner in ARAG, a European insurance group, noted that credit card balances were already trending up before the pandemic.
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Workspan Daily
01/21/2022
;United Kingdom: Vaccination is mandatory for those working or providing services in care homes in England that provide nursing or personal care to residents.
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Workspan Daily
10/21/2022
Elsie Tai, vice president of Occupational Health and Safety Services Group at NFP, echoed this sentiment and said it’s best for employers to remain flexible in their approach.
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Workspan Daily
05/04/2023
Walmart, the largest employer in the United States, recently became the latest example when it announced that it expects about 65% of its stores to be serviced by automation by the end of its fiscal year 2026.
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