What can we help you with today?
Filter by Topics
Filter by Category
Found 638 results
Workspan Daily
02/03/2020
Rob Markey of Bain &
Company's global customer strategy and marketing practice wrote a great series
of Harvard Business Review articles awhile back on the perils of linking pay to customer feedback .
Author(s):
Workspan Magazine
08/15/2022
A global BPO company had been very successful in growing its business with a sales team focused exclusively on acquiring new accounts and a separate customer success team responsible for managing existing accounts.
Author(s):
Workspan Daily
09/21/2023
In addition to sales, marketing and client services roles have become crucial customer touchpoints.
Author(s):
Site Page
Use of Messaging Services for Communication
With explicit consent, WorldatWork India may use a messaging service (like WhatsApp) to send customers important updates, reminders, and information about new features, services, or changes relevant to engagement with WorldatWork India.
Workspan Daily
10/26/2023
;Lack of alignment with strategic initiatives, such as cross-selling, upselling, or customer retention, which can affect the long-term growth and profitability of the company.; To overcome these challenges, many companies switch from a commission plan to a bonus formula plan, which pays salespeople a fixed percentage of their quota attainment, regardless of how much they sell.
Author(s):
Workspan Daily
12/06/2022
This includes internal users, customers, employees, marketing and IT.
Author(s):
Workspan Daily
06/21/2023
Sales organizations and their strategies around segmenting and targeting customers are becoming more complex.
Author(s):
Press Release
01/17/2023
WorldatWork invited its broader membership and customer base to participate in an electronic survey on pay equity initiatives.
Workspan Daily
07/19/2024
Intuit plans to reinvest in necessary skills and capabilities, with intentions to hire around 1,800 new employees, primarily in engineering as well as product- and customer-facing roles such as sales, customer success and marketing, by 2025.
Author(s):
