Mayo Clinic Complex Care Program: Inspiring Hope Through Innovation
On Demand until March 01, 2025
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Mayo Clinic is synonymous with medical innovations, advancements, and a determination to inspire hope. Mayo helps solve the world's toughest medical problems — one person at a time.

We know many self-insured organizations face significant challenges when dealing with high-cost medical claims. These claims often involve individuals with complex, serious, or undiagnosed conditions, leading to financial strain for both organizations and covered members.

In this webinar, we will 

  • Explore innovative approaches to tackle this pressing issue.
  • Show some of the latest advancements in medical diagnostics and care.
  • Discuss actionable steps toward building an equitable benefits solution that breaks down barriers to high-quality healthcare for all covered members.

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  • Prices are subject to change without notice. All sales are nonrefundable. Access to the live event is limited to the first 1000 participants, so be sure to log on up to 15 minutes prior to the event start time. The live event includes access to playback. Playback and the on-demand webinar are available two business days following the live event, and you can access them for 90 days. If you order the on-demand webinar after the live event, your 90-day access begins the day of order.
  • HRCI credits will only be granted for attending the live webinar event. On-demand webinars do not qualify for HRCI credit. You may receive a certificate of completion for watching an on-demand webinar. Please contact Customer Experience Team at 877-951-9191 (United States and Canada) or +1 480-951-9191 (Outside US) or email customerexperience@worldatwork.org to request this certificate. You'll receive it in two to four weeks via email.
Presenters
Elizabeth Rice, M.B.A.
Division Chair, Specialty Contracting, Revenue Strategy & Innovation at Mayo Clinic

In her role, Elizabeth leads the teams supporting the Mayo Clinic Complex Care Program, transplant and cell and gene therapy contracting, payer Centers of Excellence, and international contracting. Elizabeth is passionate about collaborating with employers, payers, third-party administrators and navigation companies to ensure individuals with complex medical conditions have access to the care they need. 

Elizabeth has a bachelor's degree from Drake University and a Master of Business Administration from Augsburg College. 


Brent Westra, M.B.A.
Director, Complex Care Program at Mayo Clinic

Brent has a background in product management, marketing, and communications. He is responsible for building relationships with employers, payers, and third-party administrators to ensure that complex patients have access to Mayo Clinic’s destination medical centers in Rochester, Florida, and Arizona.

Brent completed his undergraduate degree at the University of Minnesota and holds a Master of Business Administration degree from Augsburg University.

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