In a time when organizations are under pressure to deliver better healthcare benefits while controlling escalating costs, Direct Care is emerging as a game-changing model. In this session, Apache Industrial shares its journey of implementing Direct Care across its workforce - revealing the tangible outcomes, lessons learned and the strategic advantages of bypassing traditional insurance hurdles.
Attendees will gain a firsthand perspective on how this innovative model delivers high-quality, affordable care through a direct relationship between employers, providers and employees. With a focus on preventive services and streamlined access, Direct Care offers a clear path to both employee satisfaction and cost containment.
Whether you’re evaluating new benefit strategies or looking to enhance your current offerings, this session will provide practical, proven insights for integrating Direct Care into your Total Rewards strategy.
In this session, you will learn about:
- Direct Care Demystified: Understand the Direct Care model, including how it works, core components and why it’s gaining momentum as a high-impact healthcare solution.
- Cost Control Without Compromise: Learn how eliminating traditional insurance processes and focusing on preventive care can drive significant cost savings while improving employee outcomes.
- Implementation in Practice: Get guidance on rolling out Direct Care and learn how to navigate change management effectively.
- Real Results, Real Impact: Hear how Apache achieved higher employee satisfaction, reduced absenteeism and improved access to care by adopting a Direct Care model.
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Krystle Lee is the Total Rewards Lead at Apache Industrial, where she collaborates in the design and implementation of compensation, benefits, and wellness programs that align with business goals and elevate the employee experience. With extensive experience in benefits administration, payroll, workforce mobility, and employee engagement, Krystle has developed and executed programs that drive retention, performance, and organizational success.
In her role, Krystle is responsible for creating strategic compensation and benefits programs that support a diverse and evolving workforce. She collaborates closely with leadership to ensure that Total Rewards offerings remain competitive and adaptable, addressing the future of benefits. Her expertise in vendor negotiations, benefits plan optimization, and workforce analytics enables the organization to maintain cost-effective and employee-centric rewards structures. Krystle has expanded her impact through public speaking, delivering insights on Total Rewards best practices, employee engagement, and the future of benefits and compensation. She regularly presents at industry conferences, leadership forums, and company-wide training sessions, helping HR professionals and business leaders optimize their rewards strategies for a dynamic workforce.
Krystle holds a Bachelor of Science in Marketing with a minor in Economics and is currently pursuing a Master of Science in Human Resources and Leadership at Louisiana State University (LSU). Her commitment to enhancing the employee experience through innovative, data-driven Total Rewards solutions continues to support both business success and workforce well-being.
Sheena A. Davis is the Director of Total Rewards, HRIS, and Internal Communications at Apache Industrial, where she has been a transformative leader in employee compensation, benefits, and culture. With over 15 years of experience in HR, Sheena is known for her strategic focus on developing reward systems and communication strategies that drive organizational success. Sheena has led the design and implementation of innovative rewards programs that align with organizational goals while meeting the diverse needs of employees. Her leadership involves collaboration across departments to ensure these strategies effectively support and engage the workforce, driving performance at both individual and organizational levels.
In 2024, Sheena was named HR Leader of the Year by the Houston Business Journal, in recognition of her outstanding contributions to Apache. She has spearheaded initiatives such as redesigning compensation structures for market competitiveness, launching a holistic wellness program, and implementing innovative benefits like Direct Care, which provides employees with affordable, high-quality healthcare by eliminating insurance intermediaries. This proactive approach improves both physical and mental well-being while enhancing overall employee satisfaction and controlling costs.
Her leadership extends beyond HR strategy. She fosters a culture of continuous learning and growth, guiding her team through mentorship and development. Sheena’s approach blends accountability with empathy, ensuring employees feel empowered and valued. In addition to her core responsibilities, Sheena has expanded her impact through speaking engagements, sharing insights on Total Rewards best practices at industry conferences, leadership forums, and company-wide events.
Holding a Master’s in Applied Social Research and a Bachelor’s in Criminology & Investigations from West Virginia University, Sheena’s passion for people-driven leadership continues to inspire colleagues and make a lasting impact on Apache’s success and employee satisfaction.
