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Learning Methods
Classroom
A traditional classroom couples on-site learning with the added value of face-to-face interaction with instructors and peers. With courses and exams scheduled worldwide, you will be sure to find a class near you.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire classroom event
Interaction with peers/professionals via face-to-face
Components (May Include)
Onsite
On-site instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available two weeks prior to the course start date; printed course materials ship directly to the event location
Duration
One + Days
Varies by course ranging from one to multiple days
Technical Needs
Specific requirements are clearly noted on the course page
Virtual Classroom
Ideal for those who appreciate live education instruction, but looking to save on travel. A virtual classroom affords you many of the same learning benefits as traditional–all from the convenience of your office.
Interaction
Highly Interactive
On-going interaction with instructor throughout the entire virtual classroom event
Interaction with peers/professionals via online environment
Components (May Include)
Live online instructor-led delivery of course modules, discussions, exercises, case studies, and application opportunities
Supplemental learning elements such as: audio/video files, tools and templates, articles and/or white papers
E-course materials available up to one week prior to the course start date. Recorded playback and supplemental materials available up to seven days after the live event.
Duration
Varies by course ranging from one to multiple sessions
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
Phone line access
E-Learning
A self-paced, online learning experience that allows you to study any time of day. Course material is pre-recorded by an instructor and you have the flexibility to view content modules as desired.
Interaction
Independent Learning
Components (May Include)
Pre-Recorded
Pre-recorded course modules
Supplemental learning elements such as: audio/video files, online quizzes
E-course materials start on the day of purchase
Optional purchased print material ships within 7 business days
Duration
120 Days - Anytime
120-day access starts on the day of purchase
Direct access to all components
Technical Needs
Adobe Flash Player
Acrobat Reader
Computer with sound capability and high-speed internet access
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Paul Thompson
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WORKSPAN
CAREER CONFIDANT |

Adaptability and Composure Will Drive You to Succeed


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John Nolan CCP, CPA
Compensation Director, Exelon Corp. 

John Nolan CCP, CPA, has grown by leaving his comfort zone. His day-to-day duties as compensation director at Chicago-based Exelon Corp., a power provider with 34,000 employees, are daunting enough. Yet Nolan relishes the opportunity to learn other aspects of the business by lending his compensation skills to special projects. He’s been honing those skills for 13 years after earning a master’s degree in human resources from Loyola University-Chicago. That marked a metamorphosis for Nolan, who spent the first half of his 25-year career in finance. He offers insights and advice in career progression.

No. 1 career assist:
I have been fortunate to be involved in many special projects at Exelon. Being part of a progressive company in a dynamic industry has provided the opportunity to work on multiple mergers and acquisitions, major system implementations, vendor RFPs and many research projects. Special project work has provided invaluable career opportunities and benefits. It has helped me gain greater understanding of the business; build, expand and deepen relationships; and strengthen my reputation as a reliable teammate and contributor. Finding capacity for special project work in a crowded schedule is sometimes daunting but has provided the greatest opportunities to grow and add value.

Key career advice:
Be responsive to all your colleagues. Even if you don’t know an answer or are unable to provide a complete response, acknowledge that you received the email, text or IM and will respond soon. An immediate response can also provide you with the opportunity to inquire when a complete reply is needed, so you can set expectations. Frequently, what can read like an “I-need-this-right-now” kind of request is actually an “if-you-canget-it-to-me-in-the-next-couple-days” request. Responsiveness conveys to your colleagues that you value them, and you are watching out for them. It is a powerful practice I learned from my predecessors and is unrivaled in building trust and teamwork.

What HR can’t live without:
HR starves and deteriorates without good communication. HR professionals must continually broaden the avenues of communications with both clients and peer HR functions. Effective communications with clients clarifies expectations, instills confidence and improves the work product. Effective intra-HR communications exposes blind spots, reduces embarrassing surprises and increases efficiency.

Two out-of-the-ordinary skills every rewards professional needs:
Adaptability and composure. Adaptability is required to customize a compensation structure to support each organization’s unique strategy. Even within a single company, each business unit’s compensation structure and tools can vary greatly. Composure is a valuable skill because compensation can frequently be charged with emotion. Rewards professionals are well served by maintaining composure and resisting the impulse to become defensive or rattled by panicked clients or accusatory questions. Rewards professionals demonstrate their value when they defuse tense situations by steadily sorting through facts and concerns and partnering to fashion a pragmatic solution.