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Six Sigma means 3.4 defects per million opportunities (DPMO). In management terms, it is an improvement methodology that aims to reduce the cost of poor quality by...
The globalization of the world economy has created a disparity in wealth distribution between the developed and developing nations, and its effects were experienced in...
Managing strictly by numbers is like painting by numbers. Some things that you want to encourage will be quantifiable, and some will not. If you report on the...
Based on an analysis of about 4,000 air incidents on an international airline that flew almost 5 million flights from 2010 through 2014 and interviews of hundreds of...
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