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Found 639 results
Workspan Daily
10/10/2023
Incenting Sales Reps for Customer Success, Service and Satisfaction
Linking Customer Satisfaction to Pay and Performance Once an organization begins to track customer satisfaction data, tying pay to the metric is one of the best ways to encourage employees to focus on increasing customer satisfaction.
Author(s):
Joseph DiMisa
Workspan Daily
08/29/2024
Nontraditional Benefits May Address Attraction, Retention Needs
Some organizations now offer employees novel benefits such as baby milk delivery service, onsite climbing walls and beauty salons to attract and retain talent.
Author(s):
Michael J. O’Brien
Research
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Performance Review Builder Save Create performance reviews that are customized to your needs while ensuring that assessment criteria and rating language are applied consistently across the organization.
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Workspan Daily
09/21/2022
Improve Workforce Engagement by Measuring the Right Analytics
Use customer satisfaction or customer experience (CX) software to facilitate customer surveys and compile analytics.
Author(s):
Sean McDade
Research
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