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The logic behind AI systems is proprietary to the vendor and not usually shared with customers.

Check with vendors about certain process requirements, such as if payroll systems will flag phase-out thresholds automatically or if employees will be required to self-attest, she added.

To balance these needs, employers can explore plan design, vendor relations and employee perceptions.

“Employers are looking to raise expectations for their own vendors … across all the entities employees look to for well-being support,” said Brenna Shebel, a vice president at the Business Group on Health and the leader of its Center for Data-Driven Insights.

.;; Access a bonus Workspan Daily Plus+ article on this subject: ;You Can Validate Wellness Vendor ROI, if You Know What to Ask For; The research called out the potential positive outcomes for employees who participate in employer-sponsored behavioral health programs: ;63% of workers in the study achieved reliable improvement in depression.; ;73% achieved reliable improvement in anxiety .; “The clinical outcomes for depression and anxiety are not small or incremental changes,” said Jennifer Birdsall, ComPsych’s chief clinical officer.

Sumser said that comp professionals will need to closely watch both the vendor universe and the outside AI universe to see how regulations may be applied to the AI space.

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According to Weldon, there are an increasing number of reputable vendors that offer some form of training to help employers identify and avoid potential scams.

;Have they kept all the documentation and data the AI vendor used to set up, configure and train the algorithm?

Employers sourcing HR talent have taken notice and are seeking HR professionals with the skills and experience that will help their organization land the talent they need to compete.