Beyond the Black Box: Why ‘Explainable AI’ is Non-Negotiable for HR
Workspan Daily Plus+
April 01, 2026
By Shari Lau
Organizational Performance Total Rewards

Understanding the 'Why'

“Explainable AI” (XAI) is a subfield of AI aimed to help answer the question, “Why did the model do that?” When this “work” is shown, an HR professional can more easily detect any unfair bias or legal compliance issues or substantiate employment decisions.

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