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Found 639 results
Journal Article
11/14/2024
Behavioral Performance Assessment: Turning the Painful into the Productive
.; ;Customer focus: Going out of one’s way (i.e., beyond one’s typical responsibilities) to make a client happy.; ;Developing others: Taking time to advise, coach or mentor a co-worker.; ;Inclusion: Embracing or learning from co-workers’ different perspectives, talents and backgrounds.; ;Commitment: Volunteering to attend meetings or work on committees on one’s own time or work weekends/days off to complete a project or task.; ;Caring for colleagues: Lending a compassionate ear to a co-worker or helping them when they have too much to do.; Source: Gartner (2022).
Author(s):
Juan P. Cardona
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Journal Article
08/23/2024
The Next Steps in Evaluating Executive Pay vs. Performance
The implied growth rate can be determined in numerous ways from GICS codes to custom peer groups.
Author(s):
Terry Adamson, Peter Michaels
Workspan Magazine
05/15/2023
Solving Executive Retiree Incentive Compensation Challenge
Finally, when long-term executives and employees leave on good terms, they’re more likely to be good ambassadors to the remaining company employees, customers, shareholders, partners and community at large.
Author(s):
Chris Crawford, Ian Keas
Workspan Daily
10/24/2025
Workspan Daily News Bytes for Oct. 24, 2025
To win with our customers and consumers and return to growth, we must move with urgency and make bolder decisions,” said president and chief executive officer Rahul Goyal.
Author(s):
Paul Arnold
Workspan Magazine
02/15/2023
Sales Compensation Made Simple
As companies’ customers and product use became global, so did sales roles.
Author(s):
Chad Albrecht, Liz Kislowski
Workspan Daily
08/19/2024
Survey Data, Partnerships Enable Effective Salary Budget Plans
/Canada Online Reporting Tool to build customized reports based on industry, organization size and/or geographic area.
Author(s):
Paul Arnold
Journal Article
12/05/2022
The Algorithmic Management of Pay for Gig Platform Workers: Design Considerations for Higher Work Motivation
THE EFFECTS OF ALGORITHMICALLY MANAGED COMPENSATION ON WORK MOTIVATION Algorithmic compensation management (Parent-Rocheleau and Parker 2021) refers to the automated systems responsible for determining certain pay incentives granted according to various quantified indicators, such as the number of tasks carried out, individual performance, customer satisfaction or other data associated with, directly or indirectly, productivity (Griesbach et al. 2019; Kellogg et al. 2020).
Author(s):
Marylène Gagné, Xavier Parent-Rocheleau
Workspan Daily
04/21/2022
Sales Quotas: Friend or Foe?
Invest in sales-driven customer research.
Author(s):
David Cichelli
Workspan Daily
03/10/2025
Federal Workers May Be the Next Big Hiring Opportunity
“Many public-sector positions involve direct public interaction, enhancing their customer service skills and ability to work with diverse populations,” he said.
Author(s):
Nu Yang
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