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Found 639 results
Workspan Daily
05/27/2022
Enhancing HR Impact Through Strategic Partnership
But at the same time, we had customers who were going to the store, so we had to figure out how to serve those customers,” Smith said.
Author(s):
Brett Christie
Workspan Daily
02/03/2023
Return-to-Office Rates Eclipse 50% in Major U.S. Cities
“We will face this head-on together, drawing on the unparalleled scale of our global platform, the strategic investments we have made to strengthen our core capabilities, and the trust and loyalty of our customers.”
Workspan Daily
05/19/2022
Avoid the Sales Compensation Emergency Room
The company wants certain types of customers, with certain types of margins buying certain types of products.
Author(s):
David Cichelli
Workspan Daily
05/05/2023
Apple’s Unionized Store Workers Seek Higher Pay and More Time Off
The union representatives also would like Apple to adopt a tipping system, letting patrons offer gratuities in increments of 3%, 5% or a custom amount for in-store credit-card transactions.
Workspan Daily
04/12/2022
Encouraging Innovation as Part of a Post-Pandemic Business Strategy
For employees to be able to generate ideas that add value, they must fundamentally understand the business and how the business creates value for the customer.; The pandemic unleashed extraordinary amounts of innovation.
Author(s):
Dow Scott, Emilio Morales, Ph.D.
Workspan Daily
01/13/2023
U.S. Military Expands Parental Leave Program
Contact our Customer Experience Team for assistance.
Workspan Daily
04/28/2023
Disney Begins Second Round of Layoffs
Contact our Customer Experience Team for assistance.
Workspan Daily
05/17/2023
The Keys to Building an Effective Job Architecture
Contact our Customer Experience Team for assistance.
Author(s):
Michael J. O’Brien
Workspan Magazine
03/03/2022
Aligning Incentives, Performance Metrics and Strategic Objectives
Assessing managers’ performance in supporting the overall strategic objective of maintaining market share can be done different ways, but let's assume that Company X focuses solely on the tactical goal of retaining current customers and evaluates managers' performance through a customer satisfaction survey.
Author(s):
Stephanie Thomas
Course
Market Pricing and Competitive Pay Analysis
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