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Found 639 results
Workspan Daily
09/26/2025
Federal News Roundup for Sept. 26, 2025
Cash tips do not include items paid in any medium other than cash, such as event tickets, meals, services or other assets that are not exchangeable for a fixed amount in cash (such as most digital assets).”; ;“Amounts paid by customers for services that are in excess of the amount agreed to, required, charged or otherwise reasonably expected to have to be paid for the services in an arm’s-length transaction.”; ;“Paid voluntarily and without any consequence in the event of nonpayment, are not the subject of negotiation and are determined by the payor. … Thus, service charges, automatic gratuities and any other mandatory amounts automatically added to a customer’s bill by the vendor or establishment are not qualified tips, even if the amounts are subsequently distributed to employees.”; Senate Confirms Aronowitz as Benefits Agency Leader The Senate voted 51-47 on Sept. 18 to confirm Daniel Aronowitz’s nomination to lead the Employee Benefits Security Administration (EBSA) within the Department
Author(s):
Paul Arnold
Journal Article
06/02/2023
Rewards Systems in Self-Managed Organizations
The rationale for the emergence of SMOs is that, compared to traditional hierarchies, these fluid organizational forms enable companies to more quickly adapt to customers’ changing needs and demands.
Author(s):
Aino Tenhiälä, Rocio Bonet, Niina Nurmi, Ivana Radivojevic
Workspan Daily
04/02/2024
Sales Rep Self-Sourcing: An Innovative Approach to Lead Generation
To enable sales reps to excel in self-sourcing, companies must provide URL support, content creation tools and customer relationship management integration.; What is your personal brand?
Author(s):
Ryan Farber, Leo Rocha
Workspan Daily
11/07/2024
Culture May Be the Antidote to Your Toxic Work Environment
. ; ; When a toxic work environment is not addressed, it can significantly degrade the overall employee experience , and by extension , even introduce risk to the organization’s ability to offer a positive customer experience, said Jill Havely, the head of g lobal c ommunity e xcellence and e mployee e xperience at WTW .
Author(s):
Tom Starner
Workspan Daily
06/09/2025
How to Sustain a Strong Workplace Culture During Rapid Growth
Organizations that accelerate too quickly can easily create environments where key systems — accounting, customer service, recruiting and more — can’t keep up.
Author(s):
Tiffani Martinez
Workspan Magazine
08/15/2022
The Great Compression: Shrinking Sales Incentive Pay Differentials
;New Performance Measures: We are seeing companies shift from paying simply on revenue to considering more and more holistic measures of impact, ranging from customer experience to national performance outcomes.
Author(s):
Jason Brown, Divya Rachakonda
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Workspan Daily
11/18/2022
Congress Passes Law Limiting Non-Disclosure Use for Sexual Misconduct
Baristas handed customers red Starbucks Workers United union cups outside cafes.
Workspan Magazine
11/03/2023
A Realistic Framework for Sales Performance Management Selection
With your requirements list, craft a detailed and customized RFI/RFP that addresses your specific needs and guides vendor responses.
Author(s):
Robert Blohm
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