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LEARN: Strategic Communication in Total Rewards Reinventing the Benefits Experience Upon arriving at Ipsen, Leo and her two compensation and benefits team members spent much time replying to employee questions about where and how to find contact information for benefits vendors, as well as the types of benefits offered.

The upside is that once you learn how to wrangle survey versions or build structures in one system, those muscles transfer to almost any other vendor.

To balance these needs, employers can explore plan design, vendor relations and employee perceptions.

The logic behind AI systems is proprietary to the vendor and not usually shared with customers.

Sumser said that comp professionals will need to closely watch both the vendor universe and the outside AI universe to see how regulations may be applied to the AI space.

“Employers are looking to raise expectations for their own vendors … across all the entities employees look to for well-being support,” said Brenna Shebel, a vice president at the Business Group on Health and the leader of its Center for Data-Driven Insights.

While we don’t expect the SEC to come down harshly on companies in the first year, it is possible that we will see expanded Compliance & Disclosure Interpretations (C&DIs) to address areas of continuing ambiguity as the commission looks ahead to 2024 and beyond.

Start Early It is important that employees already have a full understanding of the available benefits package, said Di Holman, chief people officer at Virgin Pulse, especially if new programs have been added or changes have been made.

It may include incorrect information about the specialties available through an office, outdated office locations or contact details, providers that are not accepting new patients or who do not actually take the plan’s insurance — or even providers who have retired or died.

Where Culture Lives or Dies Gallagher’s most recent polling found 59% of organizations report a shortage of effective leaders, and early talent is showing growing reluctance to pursue leadership tracks at all, citing concern about negative impacts on work-life balance.