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Journal Article

12/04/2023

Workplace Wellness: Best Practices Study

                                                    These changes could take many forms, such as redesigning company cultures, collaborating with customer service and working with PR to boost a company's reputation as a great place to work ( Purcell and Van Yoder n.d.).
                                                

Author(s):

Steven Van Yoder, Jim Purcell

Journal Article

08/25/2025

Linking Rewards to Successful Performance Management Practices

                                                    There were three that fell into this range, and they all had an emphasis on customization and adaptability of PM practices.
                                                

Author(s):

Tom McMullen, Tali Berk

Workspan Daily

11/15/2023

The Importance of Accounting for Fairness in Sales Incentives

This can immediately affect your customers.

Author(s):

Adam Thorn

Workspan Daily

02/15/2024

Frontline Workers Less Likely to Seek Mental Health Help

                                                    “Frontline workers regularly interact with frustrated customers, work irregular shifts, lack paid time off and have minimal autonomy over duties assigned by managers,” said Brad Smith, Ph.D., chief science officer at meQ.
                                                

Author(s):

Tom Starner

Workspan Daily

10/15/2024

Is Your Organization Living Up to Its Employee Value Proposition?

                                                    When you lose that, that’s when you start getting real [unintended] business impacts — on innovation, on customer-centric focus, and more.”
                                                

Author(s):

Rebecca McKinsey

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Workspan Daily

02/02/2020

EAPs: The Underutilized Source to Fuel Great Leadership

                                                    As EAPs work with customers on improving
organizational well-being, they focus heavily on the skills of its leaders and the
key drivers of great performance.
                                                

Author(s):

Maria Lund

Workspan Daily

02/15/2022

Teachers in Transition: On the Market and in Demand

                                                    In addition to strong written and oral communication skills, teachers typically “have wonderful active listening skills,” said Gomez, noting that these skills are applicable to many customer support and service roles as well as business/sales development positions.
                                                

Author(s):

Mark McGraw

Workspan Magazine

05/15/2023

Freedom and Responsibility

                                                    In general, I advocate that we should turn over as much responsibility and decision-making as we can to employees so that they are more engaged at work, can better customize their work time, place and load around the rest of their lives and, as a result, produce long-term, sustainable, high-level work for you.
                                                

Author(s):

Scott Behson

Workspan Daily

11/17/2023

Wall Street Bonuses Expected to Stay Flat or Decline

                                                    During the promotion, Starbucks gives customers a free reusable cup when they order a holiday drink.
                                                