For WorldatWork Members
- Is Your Sales Compensation Plan Really ‘Self-Funding’? Workspan Magazine article
- A Realistic Framework for Sales Performance Management Selection, Workspan Magazine article
- 3 Sales Compensation Challenges that AI Can Help Tackle, Workspan Magazine article
- Sales Performance Management, research
- Manager Quota Allocation Tool, tool
- Sales Performance Management Technology Selection Guide, tool
For Everyone
- Sales Comp ’26, conference
- Plug the Leak: Sales Comp Strategies to Avert Recurring Revenue Churn, Workspan Daily article
- One Size Doesn’t Fit All: Solving Global Sales Comp with Local Insight, Workspan Daily article
- In Uncertain Times, Pursue Agility, Resiliency in Your Sales Comp Plan, Workspan Daily article
- A Plan to Harmonize Sales Comp Across Decentralized Divisions, Workspan Daily article
- Sales Compensation Course Series, education
- Turning Sales Operations into a Growth Engine: How AI-Enabled Sales Performance Management is Helping Accelerate Revenue Outcomes, on-demand webinar
Organizations entered 2026 with a positive outlook on growth. But confidence alone is not enough in a market that continues to shift quickly. Factors such as tariffs, supply chain disruption and geopolitical uncertainty frequently draw attention. However, Alexander Group’s 2026 Sales Compensation Trends Survey found the No. 1 external factor shaping decisions is “market and industry competition” (cited by 77% of respondents). Other top factors include technology changes (i.e., artificial intelligence) and shifting customer expectations.
Organizations are focusing on three priorities to be agile in today’s fast-changing market (explored below):
- Updating plan designs
- Strengthening governance as well as operations; and,
- Addressing persistent quota-setting challenges.
Together, these priorities reflect a broader need for sales compensation programs that not only align pay with performance but also support consistent execution.
Priority 1: Organizations Actively Updating Plan Designs
Sales compensation plans are performance management programs to drive seller behaviors. When organizations need to shift seller behavior, they often use compensation to drive that change. In fact, 97% of survey respondents reported making changes to their sales compensation plans for 2026. This is up from 86% the prior year.
The top reasons for plan changes are to:
- Align with sales strategy (48%);
- Fix broken or ineffective plans (41%); and,
- Adapt to sales organization changes or mergers-and-acquisitions activity (38%).
The most common updates involve performance measures and weights to sharpen strategic focus, along with pay-for-performance elements such as pay curves and pay mix. Overall, 66% of respondents cited changes aimed at strengthening pay for performance in their plans.
As organizations revisit plan design, there is a continued emphasis on clarity and credibility. Simpler plans with clearer performance linkages can help improve seller understanding and engagement, which remains an important consideration as organizations look to drive more consistent results.
Priority 2: Governance and Operations Remain a Critical Focus
Alongside design changes, many organizations are focused on improving how sales compensation programs are managed and executed. Approximately 65% of respondents indicated a need to strengthen governance and operations. Key areas of focus include:
- Plan analytics (83%);
- Dashboards (80%);
- Change management strategy (80%); and,
- Growth strategy confirmation (76%).
These capabilities are critical to designing effective plans and supporting successful rollout and adoption.
Organizations also are exploring how artificial intelligence (AI) can support their sales compensation processes. A growing portion of the survey respondents (64% in the new report) said they had enabled AI in at least one use case. For example, organizations are beginning to apply this technology to areas such as:
- Plan communication content;
- Data analytics;
- Forecasting;
- Costing; and,
- Seller training/comprehension (e.g., via chatbots).
These efforts reflect a broader recognition that even well-designed plans require strong execution. Regardless of how well the plan is structured, gaps in communication, timing or data quality can limit effectiveness. As market dynamics change, it also is critical to have robust governance and execution to manage any mid-year plan update.
Priority 3: Quota Setting Continues to Be the Largest Challenge
Despite progress in other areas, quota setting remains the most persistent sales comp challenge (cited by 57% of respondents). This placement underscores the difficulty of aligning individual sales targets with market opportunities, particularly in dynamic business environments where conditions can change quickly.
Execution challenges further compound the issue. Forty-six percent reported difficulty allocating quotas on time, making it the leading operational challenge. Delays or lack of clarity in quota communication can affect seller planning and early year performance, often setting the tone for the broader plan year.
Effective quotas:
- Connect the sales force to the financial plan;
- Create accountability for results;
- Support productive dialogue between sellers and managers; and,
- Provide the foundation for pay-for-performance compensation.
Accurate, timely and well-understood quotas strengthen execution and help sales compensation programs deliver their intended business impact.
Strategic Sales Comp Program Management as a Solution
In a market defined by constant change, sales compensation should go beyond rewarding results. It must direct seller effort toward the priorities that drive growth, reinforce the behaviors the business needs most and remain flexible as market conditions evolve.
Success in the back half of 2026 likely will depend on how well organizations translate strategy into execution. Sales compensation leaders play a central role by aligning incentives, strengthening program discipline and enabling the agility needed to support sellers in this environment. Entities that get plan design and execution right will be better positioned to drive performance and deliver business results.
Editor’s Note: Additional Content
For more information and resources related to this article, see the pages below, which offer quick access to all WorldatWork content on these topics:
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