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Journal Article
12/05/2022
This report adopts a definition of nontraditional work that is based on arrangements between workers and the individual or company that pays them.
Author(s):
Workspan Daily
09/06/2022
On the other hand, some workers are having their remunerations impacted by companies charging them for expenses of advertising etc. based on their status as independent contractors, when in fact, these expenses are more properly absorbed by the employer or company overseeing the services being provided.
Author(s):
Workspan Daily
10/29/2024
The challenge will be how to find good seasonal workers to meet corporate and customer needs, according to a new report from Axonify .
Author(s):
Workspan Daily
03/24/2022
Influence customers : The principle of “influencing customers” provides an important distinction between selling jobs, and those who have customer contact but are not responsible for persuasion.
Author(s):
Workspan Magazine
11/23/2021
Reuse Permission
A company where teams operate in isolation is a company heading for a crisis.
Author(s):
Press Release
06/07/2023
Fifty-four percent of respondents have more than one compensation structure in their organization, with 32% of participants citing the use of two to four structures.
Site Page
For help in arranging an in-person exam, contact the Customer Experience Team at customerexperience@worldatwork.org .
Workspan Daily
06/03/2022
According to the Times , Musk sent emails to employees
at both SpaceX, the rocket company he runs, and Tesla, the electric carmaker he
leads.
Author(s):
Workspan Daily
01/18/2023
Even when they’re able to deliver exceptional service, many customer service agents may not receive the baseline recognition that they might expect from customers.
Author(s):
Workspan Magazine
02/16/2022
I love it because I get to work with so many different companies, and it’s really cool to see how different companies are structured, what they do, how they’re staffed and what challenges they face.
Author(s):
