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“Many Baby Boomers and Gen X [workers] consider good service to be being able to talk to a live human being,” Bremen said.

Gen X is focused on financial security.

When survey respondents were asked how they would pay for a costly and unplanned medical bill: ;48% said they would set up a payment plan; ;31% would use general savings; ;28% would rely on credit cards; ;12% would take a hardship withdrawal from their retirement account, with millennials (20%) and Gen Z (16%) more likely to do so than Gen X (6%) or Baby Boomers (3%); Other key findings from Equitable’s survey include: ;37% of Gen Z respondents use platforms like TikTok, Instagram, Reddit and YouTube for benefits information — more than any other generation.

FTC spokesperson Douglas Farrar stated on social media platform X, “The FTC stands by our clear authority, supported by statute and precedent, to issue this rule.

(Sargeant 2017, p. 9).

In March, average hourly earnings for all employees on private nonfarm payrolls rose by 9 cents, or 0.3%, to $36.00.

.; Tap into Technology According to the Aflac survey, only 9% of workers across generations used artificial intelligence (AI) as an information means to address a health concern last year, but 70% are interested in such technology helpers.

Day-to-day adoption by employees, meanwhile, continues to grow: ;Nearly 1 in 5 employees told Gallup in the second quarter of this year that they now use AI a few times a week, up from 11% in 2023, and the share who uses it every day also doubled.; ;Furthermore, nearly 9 in 10 C-suite executives say employees are using AI at work, according to a 2025 LinkedIn study of nearly 2,000 company leaders.; Over the long term, Groshen said, this type of total technological revolution will not reduce the number of jobs overall, because while AI will replace some workers, it will also introduce a new scale to the economy that will require more workers in other areas.

These findings reinforce a consistent pattern: organizations are investing heavily in rewards, yet workforce stability remains fragile, a dynamic well-documented in broader research findings. 10-11 Employees’ own words add nuance to this dynamic.

Across all sectors, as many as eight in 10 UK employers paid men more on average than they did women.