WorldatWork courses are offered in the following formats:
Classroom: Held at a physical location on scheduled dates and times. This format allows for deep discussion and lasting connections with colleagues.
Virtual Classroom: Live online courses where students and instructors connect remotely. Scheduled on a specific date and time and require pre-registration.
E-learning: Self-paced learning that provides maximum flexibility, allowing students to complete coursework at their own pace and convenience.
After purchase, you can access course materials and exams through your WorldatWork Profile. Course material is available for 120 days from the start of virtual or in-person courses, and 120 days from the date of purchase for e-learning courses.
For most certifications, WorldatWork offers multiple prep courses and their related exams. You must pass all required exams to earn the certification. You may take courses and their related exams in any order you wish.
See suggested courses and required certification exams on these pages:
- Certified Compensation Professional (CCP®)
- Global Remuneration Professional (GRP®)
- Certified Benefits Professional® (CBP)
Three of our certifications — the Certified Executive Compensation Professional (CECP), the Certified Sales Compensation Professional (CSCP), and the Certified Senior Rewards Professional (CSRP) — test knowledge you would be expected to acquire through on-the-job experience and do not include prep courses. To earn the CECP or CSCP, you must pass a single comprehensive exam of more than 100 questions. The CSRP is an executive-level certification designed for Total Rewards professionals with at least three years of leadership experience, also earned by passing a single comprehensive exam.
For all certifications, practice exams are available as a low-cost, low-risk way to assess your readiness. To learn more, see our help documents on Certification.
WorldatWork exams are administered by PSI, our exam delivery partner. Exams are available in the On-Demand (Record and Review) format and can be taken online at any time. Exams are accessed through your Learner Profile, and the link to launch your exam will direct you to the PSI platform.
Please keep the following in mind when scheduling your exam:
- It can take up to three hours after purchase for your exam to appear in PSI
- It can take up to seven days for official exam results to appear on your WorldatWork profile.
- Exams must be scheduled at least 48 hours in advance. Same-day scheduling is not permitted on the final day of your 120-day testing window.
If you prefer to take your exam in person, exams may be available at a PSI testing center. For help arranging an in-person exam, Contact the Customer Experience team at customerexperience@worldatwork.org or 877-951-9191 (U.S./Canada) | 480-951-9191 (International).
Before scheduling your exam, review the requirements below carefully. More detailed information is available on the PSI system requirements page.
Computer
- Windows 11 or higher, macOS 14 or higher, or Ubuntu 22.04 or higher.
- If using a laptop, plug into power before starting your exam.
- Tablets and cell phones are not supported.
- Chromebooks are not supported.
- Virtual machines are not supported.
Browser
- Google Chrome is required, regardless of operating system. Disable your pop-up blocker before starting the exam.
- Clear your cache and cookies if you experience issues launching the exam.
- You must be able to add the PSI Chrome Extension to your browser.
- A personal laptop is recommended. Employer-provided laptops may have security settings that block required features of the exam platform.
Internet & Equipment
- Internet speed of at least 300 kbps download and upload is required. Hotspots and VPN connections are not recommended.
- A working built-in or external webcam and microphone are required.
- Only a single monitor may be used. Additional monitors must be unplugged before starting.
- All open programs and browser windows must be closed before launching your exam.
PSI-Specific Requirements
- You must acknowledge and accept the exam administration terms and conditions at the time of the exam.
- WorldatWork and PSI provide exam accommodations as needed and upon request, for both online and in-person exams. To request an accommodation, contact the Customer Experience team at customerexperience@worldatwork.org in advance.
For questions about PSI requirements prior to your exam, contact PSI support directly at examschedule@psionline.com. For all other exam questions, contact the WorldatWork Customer Experience team.
Please also review the WorldatWork Certification Handbook, which includes a step-by-step guide to accessing your exam and getting started.
Standard course access is 120 days. In some cases, a 30-day extension may be available. Extension eligibility depends on how your course was purchased, as terms may differ for individual and organizational accounts. For assistance, Contact the Customer Experience team at customerexperience@worldatwork.org or 877-951-9191 (U.S./Canada) | 480-951-9191 (International).
Yes, you may retake an exam as many times as you wish. An additional fee applies. Retake pricing and eligibility depend on how your exam was purchased and may vary by organization or program. We recommend reviewing your score report first to identify areas where additional study may help before retesting.
For details about retake options and pricing, Contact the Customer Experience team at customerexperience@worldatwork.org or 877-951-9191 (U.S./Canada) | 480-951-9191 (International).
WorldatWork and PSI provide exam accommodations as needed and upon request, regardless of whether the exam is taken online or in person. Please contact the Customer Experience team in advance at customerexperience@worldatwork.org so we can work with our internal teams to support your needs.
Yes. Individual exam scores are valid for 8 years from the date they were passed. If you have not completed the full certification within that window, any expired exams will need to be retaken. However, if you have already earned your certification, the 8 year expiration does not apply. Your certification remains valid as long as our maintain it through the recertification process.
Yes. Your progress is automatically tracked and saved across sessions and devices. You can pick up where you left off at any time within your access window.
