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Found 696 results
Workspan Daily Plus+
09/02/2025
The Path to Promotion: Mitigating the Risks of a Skills-Based Policy
For example, while call-center agents must use the software provided to assist customers, high satisfaction rates and in-depth product knowledge are promotable skills that may not apply to other departments or roles.
Author(s):
Shari Lau
Workspan Daily
11/24/2025
Notice Details 2025 Filing Instructions for ‘No Tax on Tips, Overtime’
H.R. 1 defines “qualified tips” as for-service remuneration that is “paid voluntarily without any consequence in the event of nonpayment,” not the subject of negotiation, and determined by the customer/payer.
Author(s):
Paul Arnold
Workspan Daily
12/10/2025
Here’s Some Financial Advice: Your Workers Will Pay for It
.; Overall, retirement plan participants who are less confident in their ability to reach their savings goals “are quick to stress education, enhanced digital tools and access to customized advice as opportunities for helping them feel more on track,” said Sonia Davis, a senior product director in Escalent’s Cogent Syndicated division.
Author(s):
Michael J. O’Brien
Workspan Daily
01/22/2026
In Uncertain Times, Pursue Agility, Resiliency in Your Sales Comp Plan
These factors include: ;Increased market and industry competition;; ;Changing customer spending patterns and expectations; and,; ;Advancements in technology such as artificial intelligence.; Additional factors such as inflation, government regulations, tariffs, supply chain disruptions, interest rates and geopolitical events further complicate sales compensation planning.
Author(s):
Rachel Parrinello
Workspan Daily
05/04/2026
AI at Work: Set Productivity While Redefining the Workforce Divide
In customer service, chatbots can handle routine inquiries, but complex problem-solving and empathy require human intervention.
Author(s):
Jason Walker
Workspan Daily
05/01/2026
Workspan Daily News Bytes for May 1, 2026
The move is part of its “Back to Starbucks” initiative, which includes: ;The opportunity to earn a new quarterlyBack to Starbucks Partner Rewardworth up to $1,200 per year ($300 per quarter); and,; ;Expandedtippingoptions for customers.; According to a joint statement by the company’s chief partner officer Sara Kelly and chief operating officer Mike Grams, taken together,the new bonus and expanded tipping options have the potential to increase what eligible partners receive byapproximately 5% to 8%on average, on top of whattheyreceivetoday.
Author(s):
Nu Yang
Workspan Daily
05/20/2026
When Institutional Knowledge Isn’t Factored in a Job Cut Initiative
., decisions and actions within teams, customers or across groups).
Author(s):
Audrey Ingram
Workspan Magazine
05/15/2023
Flexibility Is Vital for Top Leaders and Employees
The definition is changing and it’s becoming more customized.
Author(s):
Katie Clarey
Workspan Magazine
04/08/2026
5 Minutes With … Chris Guzman, Darden Restaurants’ VP of Compensation
We customize to the market, which adds complexity, and we have an effective approach with strong fundamentals for determining and managing pay, as well as scalable resources.
Author(s):
Dawn Kawamoto
Journal Article
06/11/2021
CEO Pay and the Workforce: How Employee Matters Affect Performance-Related Pay in the UK’s 100 Largest Companies
Given that the social element of ESG covers issues relating to customers, suppliers and communities as well as direct employees, the “S” of ESG is likely to comprise more than half the value of potential ESG-linked, performance-related pay.
Author(s):
Luke Hildyard, Rachel Kay
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