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Found 639 results
Journal Article
12/04/2023
Helping Employees Secure Their Retirement Future
Research shows that financial information is more effective when it is customized to the needs of specific groups.
Author(s):
Robert L. Clark, Beth M. Ritter
Workspan Magazine
04/09/2025
Navigating the Wild World of IT Skills Pay
Some tech jobs are customer-facing while others are strictly internal.
Author(s):
David Foote
Journal Article
03/01/2021
Strategic Benefits to Help Survive and Thrive in Times of COVID-19
The second most visible impact of COVID-19 is the increased technological investment in helping employees telework and respond to customers’ needs.
Author(s):
Atul Mitra, Jason D. Shaw
Journal Article
12/16/2021
Rewards Management Survey: Employee Financial Well-Being
For employers, this has implications for productivity, customer service, innovation and, ultimately, the bottom line.
Author(s):
Charles Cotton, Liz Marriott, Stephen J. Perkins, DPhil. (Oxon)
Journal Article
05/15/2025
Skill-Based Pay: Lessons from the Soviet Union for the AI-Powered Era
These tools provide instant feedback to sales representatives, enhancing communication skills, customer interactions and overall sales performance while also evaluating product knowledge and soft skills.
Author(s):
Aleksandra Polshakova
Journal Article
06/02/2023
Leveraging Incentives for Future Work Challenges
Further, the employees experienced that “you just can't compare 2 roles at all anymore, then somehow such an incentive is always unsatisfactory for someone who doesn't get it” (Employee, female, 20-30 years) and thus demand a customization of the targets to the individual career paths.
Author(s):
Theresa Christina Kaiser, Hanna M. Sittenthaler, Alwine Mohnen
Journal Article
03/01/2021
Revisiting Benefits Design Approaches: The Strategic Value Of Identity-Based Benefits
To draw an illustration of a combined approach: Referencing benefits to the market could be used for traditional benefits (such as pensions or health insurance) that have been seen to have no effect on perceived organizational support (Muse and Wadsworth 2012); nontraditional benefits that have been found to have an impact on perceived organizational support (Muse and Wadsworth 2012) such as food allowances or activities for dependents could make up the menu of flexible benefits; benefits in the form of working tools (such as private use of personal phone or car) could work to support a particular business strategy of availability of services in support of customer intimacy; and finally, new and rich work-life balance benefits, which have proven to have a positive effect on employees (Muse et al. 2008), could be introduced as identity claims for an organization that aims to be perceived as caring, empathetic and humane.
Author(s):
Daniel Afonso, Monica Franco-Santos, Luis R. Gomez-Mejia
Journal Article
09/13/2021
Perceived Pay Equity Matters and Predicts Employer-Valued Outcomes
When employee turnover is high, organizations generally experience disruption, lost business and impaired customer relationships.
Author(s):
Richard Beyer, Adrian Thomas
Journal Article
11/14/2024
Pay Transparency and Pay Equality in the UK
Other common explanations include: ;Having no outside pressure encouraging them to do this, such as from their customers or investors (22%).
Author(s):
Charles Cotton, Ken Mulkearn, Esther Enyinnaya, Zoe Woolacott
Journal Article
03/15/2023
Tapping into Retirees to Bolster Knowledge Transfer
This successful transfer of knowledge results in better decision making or fewer operational mistakes for the organization and its customers (Beazley, Boenisch, and Harden, 2003).
Author(s):
Beth M. Ritter, Robert L. Clark
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